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FAQ
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Hi,welcome to our frequently asked questions page. If you don't find your answer here, or would like to speak to a real person, call us at 505.323.8549 or see our Contact page to send us an email. Thank you, we appreciate your business.
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Do you have another method of payment besides Paypal?
Do you offer wholesale pricing?
Do you have a lay-a-way program?
Why is the shipping, crating and insurance so much?
Why do I have to pay New Mexico Tax?
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Do you have another method of payment besides Paypal?
Yes, we do. We've had a merchant services account with First Data since 2007. Please give us a call at 505.323.-8540 to proceed with this type of credit card payment. Please note that we offer the Paypal option as they are just as secure as other credit card processors, but charge significantly lower processing fees.
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Do you offer wholesale pricing?
Yes. Please contact us at buy@dancingsunstudio.com to become an Authorized Dealer.
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Do you have a lay-a-way program?
Yes. We are currently in the process of setting up a lay-a-way program. We have lots of options and we can customize a plan for you. Lay-a-way now for Christmas!
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Why is the shipping, crating and insurance so much?
We produce fine art sculpture that will last for generations -and so will your custom crate. These beautiful pieces are often very large and/or heavy and require custom crating and transport. We charge a flat fee for domestic crating and transport and if the charges are higher, we'll cover the difference.
Overseas and international shipping will require additional charges.
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Why do I have to pay New Mexico Tax?
We only charge sales tax for sales in New Mexico as we are required to by law. NM tax, credit card processing, Paypal charges and administrative costs total more than 12% per transaction. We charge a flat rate of 9% and share these costs with our clients.
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